MOONFALL RECORDS LLC POLICIES

TERMS & CONDITIONS : https://moonfallrecords.com/terms-conditions

SHIPPING & DELIVERY: https://moonfallrecords.com/shipping-delivery-policy

RETURNS & REFUNDS: https://moonfallrecords.com/returns-refunds

PRIVACY POLICY

Effective Date: October 22, 2026

Website: https://moonfallrecords.com
Business: Moonfall Records LLC
Location: Arkansas, United States
Contact: info@moonfallrecords.com

1. Introduction

Moonfall Records LLC (“Moonfall Records,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how personal information is collected, used, and shared.

This Privacy Policy explains our practices regarding information collected through our website, online store, mailing lists, advertising campaigns, and other services operated by Moonfall Records LLC.

Our website promotes and sells music, merchandise, and related products associated with Moonfall Records and its artists, including Moonfall Remedy, Autumn Rain, and Kevin Larkan.

By using our website, you acknowledge that you have been provided access to this Privacy Policy.

2. Information We Collect

Depending on how you interact with our services, we may collect the following information:

Information You Provide Voluntarily

Name
Email address
Billing and shipping information
Purchase and order details
Mailing-list subscription preferences
Messages or inquiries submitted through our website or social media
Other information you choose to provide

Information Collected Automatically

Our website and advertising services may collect certain technical information, including:

IP address
Browser and device information
Pages visited and interactions with our website
Referral sources
Advertising interactions
Cookie identifiers and similar tracking information

The information collected depends on the services and tracking technologies enabled on our website.

3. How We Use Your Information

Moonfall Records LLC may use personal information to:

Process and fulfill purchases
Deliver digital music downloads
Coordinate merchandise production and shipping
Provide customer service
Respond to questions and inquiries
Maintain purchase records
Send order confirmations and fulfillment notifications
Manage mailing-list subscriptions
Send promotional emails to individuals who have subscribed or where otherwise legally permitted
Announce music releases, merchandise, special promotions, and artist news
Analyze website traffic and advertising effectiveness
Detect fraud and protect our services
Comply with applicable legal obligations

We do not require customers to subscribe to promotional emails as a condition of purchasing products.

4. Email Marketing and Mailing Lists

Moonfall Records LLC offers an optional mailing list for fans and customers interested in receiving information about our music, artists, merchandise, and promotional offers.

Subscribers may receive:

New music announcements
Album and single release notifications
Merchandise announcements
Exclusive discounts and promotional codes
Artist news and updates
Special offers for returning customers

We may collect mailing-list subscriptions through our website, TikTok lead-generation forms, and other promotional channels.

We intend to maintain records of marketing preferences and subscription consent where supported by our systems.

Subscribers may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages or by contacting info@moonfallrecords.com.

Unsubscribing from promotional emails does not prevent us from sending necessary transactional communications, such as purchase receipts or order updates.

5. Online Purchases and Payment Processing

Moonfall Records LLC sells digital music downloads and physical merchandise through its website.

Our website uses Bandzoogle and associated commerce services to facilitate online purchases.

Payments may be processed by third-party payment providers, such as Stripe or PayPal, depending on the payment methods available at checkout.

These providers may collect and process payment information under their own privacy policies.

Moonfall Records LLC does not intentionally collect or store complete payment-card numbers through its own mailing-list systems.

Purchase information may be retained as necessary for customer service, accounting, tax reporting, fraud prevention, and other legitimate business purposes.

6. Physical Merchandise and Printful

Certain physical merchandise sold through Moonfall Records is manufactured and fulfilled by Printful, a third-party print-on-demand service.

When a customer purchases applicable merchandise, information necessary to fulfill the order may be shared with Printful.

This information may include:

Customer name
Shipping address
Contact information
Ordered products
Shipping and fulfillment details

Printful uses this information to manufacture, package, ship, and provide tracking information for purchased merchandise, subject to its applicable privacy practices.

7. Physical Music Products and ElasticStage

Moonfall Records may provide links to ElasticStage for the purchase of physical music products, including CDs and other available formats.

Purchases completed through ElasticStage are processed through that platform.

ElasticStage may collect customer information, payment information, and shipping details under its own privacy policy and applicable terms.

Moonfall Records encourages customers to review ElasticStage’s privacy practices before completing purchases on that platform.

8. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, and similar technologies to support website functionality, understand visitor activity, and evaluate advertising performance.

These technologies may include services associated with:

Bandzoogle
Meta, including Facebook and Instagram
TikTok
Other analytics or advertising services enabled on our website

Depending on the technologies configured, these services may collect information about website visits, advertising interactions, and certain purchasing activities.

Information may be used to measure advertising effectiveness, understand audience engagement, and support advertising or remarketing activities where permitted by applicable law.

Visitors may be able to manage certain tracking technologies through browser settings, available website privacy controls, or advertising-platform privacy settings.

Where applicable law requires consent before using nonessential tracking technologies, we will seek that consent.

9. Sharing of Personal Information

Moonfall Records LLC may share personal information with service providers when reasonably necessary to operate our business.

These may include:

Website hosting and commerce providers
Payment processors
Merchandise fulfillment providers
Email marketing services
Advertising and analytics platforms
Professional service providers
Government or legal authorities when disclosure is required by law

We do not sell customer email lists to data brokers.

Certain advertising technologies may involve disclosures of personal information that are legally classified as a sale, sharing, or targeted advertising under applicable privacy laws. Where required, we will provide appropriate notices and choices.

10. Data Security

Moonfall Records LLC takes reasonable steps appropriate to its operations to protect personal information from unauthorized access, disclosure, alteration, or misuse.

We also rely on third-party service providers that maintain their own security practices.

However, no internet-based service or electronic storage system can be guaranteed completely secure.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

Providing purchased products and services
Maintaining customer records
Managing active subscriptions
Meeting accounting and tax requirements
Resolving disputes
Complying with legal obligations

Retention periods may vary depending on the type of information and the systems involved.

When information is no longer required, we will take reasonable steps to delete or otherwise appropriately dispose of it, subject to applicable legal requirements and service-provider capabilities.

12. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights to object to or opt out of certain uses of personal information, including targeted advertising.

To submit a privacy-related request, contact:

info@moonfallrecords.com

We may need to verify your identity before completing certain requests.

We will review and respond to requests in accordance with applicable law.

13. Children’s Privacy

Moonfall Records LLC does not knowingly solicit or collect personal information from children under the age of 13 through its mailing-list programs.

If we become aware that we have collected personal information from a child under 13 without legally required authorization, we will take appropriate steps to delete that information.

Parents or guardians who believe a child has submitted personal information may contact info@moonfallrecords.com.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, music streaming services, social media platforms, merchandise providers, and online stores.

These may include Spotify, Apple Music, YouTube, TikTok, Facebook, Instagram, ElasticStage, and other services.

Moonfall Records LLC is not responsible for the independent privacy practices of third-party websites.

Visitors should review the privacy policies of those services when leaving our website.

15. International Visitors

Moonfall Records LLC operates from Arkansas, United States.

Our music and website may be accessible to visitors in other countries.

Personal information may be processed in the United States or other locations where our service providers operate.

Additional privacy rights and requirements may apply depending on a visitor’s jurisdiction.

16. Changes to This Privacy Policy

Moonfall Records LLC may update this Privacy Policy periodically to reflect changes in our business operations, technology, service providers, or legal obligations.

When changes are made, the effective date at the top of this policy will be updated.

Material changes will be communicated when required by applicable law.

17. Contact Information

For questions, privacy requests, or concerns about this Privacy Policy, please contact:

Moonfall Records LLC
Arkansas, United States
Email: info@moonfallrecords.com
Website: https://moonfallrecords.com